I posted a while back in The Parlour about my GESSO DILEMMA....indulge me and read it if you haven't. While it surely posed quite the challenge that I have never been faced with in my two years of business, I am happy that we came up with the solution and literally cleaned out Dick Blick of their supply of Sandable Hard Gesso. Well girlies...here is the good news....looky what came today!!!!
We cleaned them out of every single gallon, quart, and 8 oz. size that they had!!!! And ya know...here is the ironic part...they had EXACTLY how many ounces we needed with only 2 more 8 oz. containers to spare....so with a chuckle...I said to add those to the order also and I would put them in my store. I felt it was my duty to create history as the operator told me. And by the way, not one to downplay excellent customer service, they were fabulous in helping me with this! They not only researched the right size bottles I would need to package these for you girls, but they also helped in calculating everything for me
AND after I told her what had happened she even made sure they expedited me to get shipped that same day instead of having to wait til the next day! They made me totally happy and thanks to them you girls will get your gesso! :) So....because I don't have a late night crew available tonight....look who's bottling for me.....
That's my Peter...he's a trooper and always willing to help me out whenever I need him!!! As soon as we fiinish bottling we will begin with shipping! Thanks girlies for all your understanding and patience with this!!! You have no idea how much I appreciate it!
xoxoxox
Wendy
WooHoo!!!!!!!!!!! Thanks for going above-and-beyond Wendy (and your hubby, too ;))!!!
Posted by: Karen Dodson | June 15, 2009 at 06:42 PM
Go Peter! Thank you Wendy!
Posted by: Sherry B | June 15, 2009 at 09:40 PM